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Privacy Policy

We protect the privacy and confidentiality of the Personal Information of our Customers, therefore, we have established this Privacy Policy which explains all the Personal Information we collect, as the purpose and treatment of such information. We strongly recommend that you read this Privacy Policy before accessing our Website and using our Services.

This document, describes our privacy practices that apply to the services we offer when you visit us at www.casezone.com.

This Privacy Policy constitutes a contractual agreement between you and CaseZone.

By accessing and/or browsing and/or creating a customer account and/or using our Website and Services, you express your understanding and acceptance to the transfer, processing, and use of your Information in accordance with this Privacy Policy. All of our Customers are subject to the provisions of this Privacy Policy.

The definitions set out in our Terms and Conditions, as defined in Section 26 apply to this Privacy Policy.

In this Privacy Policy, everytime we mention "You", “Your”, “Customer” or "Customers", we will be referring to any visitor who may access, browse and use our Website and Services.

Our Website (www.casezone.com) hereinafter referred to as the "Website", is property of Casezone LTD. (collectively referred to as “We” and/or “Us” and/or "Casezone").

By visiting our Website at www.casezone.com we will offer you online shopping services on available gadget accessories and original personalized designed cases  for any Devices (smartphones, tablets, laptops and any other similar electronic  equipment), including shipping.

The access and/or browsing and/or use of the Website and Services is subject to the provisions of this Privacy Policy.

We ensure that any Personal Information that you provide to us will be processed in accordance with the relevant Data Protection Principles and Personal Information Protection Acts as applicable.

Our privacy commitment includes ensuring the accuracy, confidentiality, and security of your Personal Information and allowing our Customers to request access to, and correction of, their Personal Information.

We are committed to safeguarding the privacy of our Customers. This Privacy Policy will apply in regards to the collection, use or disclosure of any of your personal information. The following Privacy Policy explains how we deal with all the information collected from you, including your personal information, and the options available for you in respect to the policies we follow.


The Personal Information collected by us will solely be used in reference to the Services provided by our Website. We will not share, sell, or trade this Information with any third parties. This does not apply to Information that is publicly available, which we may collect and display on our Website.

In this Privacy Policy, everytime we mention "Personal Information" and/or "Information", we will be referring to any information about you that we collect when you access our Website and/or use our Services.


We will collect the information directly provided by our Customers hereinafter referred to as "Personal Information" and/or "Information", when they create an account hereinafter referred to as “Customer Account”, as follows:

  • First Name.
  • Last Name.
  • Gender.
  • Age.
  • Full Address.
  • Email Address.
  • Phone/Mobile Number.

We do not retain Information from you regarding bank accounts, credit cards or other payment methods.

By giving your Personal Information, you grant us consent to collect and use it in accordance with this Privacy Policy and our Terms and Conditions.

We reserve the right to confirm and validate Personal Information and any other information provided by you at any time. If we determine that the Personal Information provided by you is unlawful, erroneous or incorrect (totally or partially), we may suspend or cancel your account and your purchase.

We have the right to file any applicable claim or proceeding if you provide unlawful, erroneous or incorrect Personal Information, in addition to using any other legal remedy available according to applicable legislation.


We automatically collect Information about you exclusively to record how you make use of our Website and Services, tracking your interaction with us for security, including Information about:

  • The use of our Website and Services, which includes:
    • IP address.
    • Sessions with views on your product pages.
    • Sessions with “Add to Cart” actions.
    • Session with transactions recorded.
  • The device you use to access our Website, including the device model, operating system and version, unique device identifiers, and network information.
  • Any other information that we collect from you while you use our Website and Services.

    2. CONSENT.

    By accepting this Privacy Policy you agree to grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub licensable (through multiple tiers) right to exercise the copyright, publicity, and database rights (but no other rights) you have in your Personal Information, in any media now known or that may be known in the future, with respect to your Personal Information, solely for the purpose of enabling us the use of the Personal Information you provide to us for the use of our Services, and to avoid the violation of any rights over that Personal Information.

    By accepting this Privacy Policy, you agree that we are the Data Controllers of your Personal Information. We will only use your Personal Information in accordance with this Privacy Policy.


    You should know that our Privacy Policy applies to the following situations and activities:

    • Online activities: Any Personal Information collected from you when you access our Website and/or use our Services.
    • Phone contacts: Any Personal Information collected from you when you call us regarding any information about our Services.
    • Other: Any Personal Information collected from you when you contact us by email or direct message through our Website.


    Our Privacy Policy does not apply to any Personal Information provided by third parties and/or publicly available and/or not subject to any restrictions. We are not responsible for the privacy practices of third parties.


    We collect, store and use your Personal Information in accordance with this Privacy Policy and with our Terms and Conditions to: verify your identity; provide you with Services; process your payments; identify your preferences and meet regulatory requirements.


    By accepting this Privacy Policy, you consent us authorization to share your Personal Information with our service providers, under their corresponding privacy conditions.

    By accepting this Privacy Policy, you agree that our Service Providers will operate as Data Processors to your Personal Information.


    We may retain your Personal Information until necessary but for a limited period of time that may not exceed one year, since the cancellation of your account.


    You may issue queries or ask questions about your Personal Information at any time, by email or any other way as appropriate and we will provide said information.


    You may request, at any time, rectification on your Personal Information if you consider your Personal Information is inaccurate or incorrect, or when you wish to update your Personal Information.


    You may, at any time, object the use of your Personal Information or request its removal, once the period established in Section 7 of this Privacy Policy has ended. We may delete your Personal Information before the expiration of that period, when such information is not necessary, at our sole discretion.


    In order to receive proper response all requests referred to in Sections 8, 9 and 10 above must be sent by each Customer to the following email address: hello@casezone.com.


    The protection of your Personal Information is our priority. In this Section we describe how we handle the protection, confidentiality and security of the Information we collect from our Customers.


    We guarantee the privacy and confidentiality of your Personal Information and also guarantee that we have implemented physical and electronic security measures, as well as other appropriate administrative procedures to prevent unauthorized or illegal access by third parties to your Personal Information.

    We will continually review and update our security policies and controls, as technology changes to ensure ongoing information security.

    We implement and maintain reasonable and appropriate technical and organizational security measures to protect the personal data we process, from unauthorized access, alteration, disclosure, loss or destruction.

    All your payments are processed securely on our Website through PayPal and all majors credit cards and debit cards.

    We regularly audit the application of our security measures and we ask third party experts to review our security controls against international standards. These audits help us to further improve our security level.

    Should despite of our security measures, a security breach occur that is likely to result in a risk to your Personal Information, we will inform the relevant Customers and other affected parties, about the security breach as soon as reasonably possible.

    We protect your information safely in a high security data center, adhering to stringent security controls, measures and protocols to safeguard the privacy of your information. While we shall use our best efforts to ensure that the privacy of all Information is kept secure, please note that it is an accepted fact that no data transmission conducted over the Internet and / or through other electronic channels can be guaranteed to be wholly secure. As such, please ensure that your information is not accessible or disclosed to anyone. Further thereto, we shall neither be held responsible nor liable for any damages or losses which you may suffer, whether directly or indirectly, as a result of the said Information being stolen, tampered with, copied, abused, misused or otherwise violated.

    Our obligation to maintain the privacy and confidentiality of your Personal Information will survive for the term established in Section 7 of this Privacy Policy. 


    To control access to your account on our Website, every customer will be required to include your username and password. The username and password are the access key to your account. To ensure the integrity of your password, you are advised to do the following:

    • When choosing a Password, do not choose one that can be easily guessed by other persons.
    • Avoid using personal information such as your name, birth date, telephone number or words listed in a standard dictionary.
    • Memorise your Password and do not write it down.
    • The Password should never be revealed nor made accessible to anyone.
    • For your further protection, you are encouraged to change your Password from time to time.
    • If  you  have  forgotten  your  Password,  you may request to reset it by sending an email to us at: hello@casezone.com.

    13. COOKIES.

    We use cookies to provide a better service to our Customers. Your browser has a built-in function to store small text files called "cookies". These files contain information that allows our Website to recognize each Customer each time they use our Services. Our Website uses cookies to store your preferences, as well as any other information related to the use of our Website, to provide you with personalized features.

    By accessing and using our Website and its Services, you expressly agree that we may use cookies for the purposes described in this Section. If you do not agree with our use of cookies, please do not access or use our Website or any of our Services.

    We use Cookies to:

    • Identify you when you use our Website and Services.
    • Help us determine if you have logged in.
    • Store information about your preferences and customize our Services.
    • Implement security measures to protect your Customer Account, including the prevention of fraudulent use of login credentials, and to protect our Website and Services.
    • Display advertisements that will be relevant to you.
    • Analyze the use and performance of our Website and Services.


    We use your Personal Information to help us provide you with the Services you request. We may use your Personal Information kept on our records, and other information we may obtain from your current and past activities when using our Website, to: resolve disputes; troubleshoot problems; measure Customer interest and Services, inform you about our new offerings, Services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce this Privacy Policy and our Terms and Conditions; and as otherwise described to you at the time of collecting your information. At times, we may look across multiple Customers to identify problems or resolve disputes, and in particular we may examine your Personal Information to identify Customers using multiple Customer IDs or aliases. We may compare and review your Personal Information for errors, omissions, and to verify its accuracy.

    You agree that we may use your Personal Information to improve our Services and customize our content(s), layout, and Services. These uses improve our Website and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using our Services.

    You agree that we may use your Personal Information to contact you and deliver information to you that, in some cases, is targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of our Website and Services. By accepting this Privacy Policy and our Terms and Conditions, you expressly agree to receive this information, and expressly accept to receive ads.

    You agree that we may share and/or disclose your Personal Information in accordance with applicable law. Some examples include but are not limited to: When collection, use or disclosure of Personal Information are permitted or required by law; In the event that an emergency threatens an individual's life, health, or personal security; If such Personal Information is available from a public source; In response to lawful requests by applicable local law enforcement agencies or regulatory agencies, or agencies with responsibility to oversee and enforce national security; If we reasonably believe that it is required by law to share or disclose your information in order to prevent, investigate, or take action regarding illegal activities. In addition, to establish or exercise our legal rights or defend against legal claims; In any case where we may reasonably believe that sharing information is necessary to prevent serious damage to your person or property or to the person or property of any third party; We may share personally identifiable information and information related to your use of the Website, with companies or organizations connected to or affiliated with us, such as subsidiaries, sister-companies, parent companies and service providers such as an email service provider to send you emails on our behalf, with the express provision that their use of such information must comply with this policy.


    We are domiciled in Hong Kong, and we process and store your Personal Information in Hong Kong, however, our Service providers may process and store it elsewhere.

    If you are located outside Hong Kong and choose to provide us with Personal Information, we will transfer your Personal Information to Hong Kong for processing, and our service providers may process Personal Information in Hong Kong and elsewhere. These countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your Personal Information to Hong Kong, we will protect it as described in this Privacy Policy.


    Your Personal Information and your activities with our Website shall not: (a) be inaccurate, incorrect or misleading; (b) be fraudulent; (c) infringe any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights to publicity or privacy; (d) violate any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising); (e) be defamatory, trade libellous, unlawfully threatening or unlawfully harassing; (f) be obscene or contain child or adult pornography; (g) contain any viruses, trojan horses, worms, time bombs or other computer programming routines that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or any information.

    17.OUR EMAILS.

    We will send emails to you, from time to time, to let you know important improvements and updates on our Website and Services. You are able to opt out of these emails. However, other emails will be sent to you for security reasons (forgotten passwords, logins from new devices etc.) for which you may not deactivate this option.


    Phishing websites imitate legitimate website in order to obtain personal or financial information. Identity theft and practices currently known as “phishing” are of great concern to us. If you believe you have received an email or had a similar interaction with a third party pretending to be us and/or our Website, please report this at hello@casezone.com.


    We reserve the right to modify all or part of this Privacy Policy at any time. The modified Privacy Policy will be published on the Website and will come effective five (5) days following publication on the Website. In case you do not agree to such changes, you must express so by contacting us at:  hello@casezone.com, within five (5) days following said publication, in which case your Customer Account will be canceled. Upon expiration of this term, it will be understood that you have accepted such modifications made to our Privacy Policy.

    We encourage you to periodically review our Website for the latest information on our privacy practices. 


    If we are prevented from carrying out our obligations under this Privacy Policy as a result of any cause beyond our reasonable control, including but not limited to unavailability of any communication system, virus attack in our technological systems, breach, sabotage, Acts of God, War, Strikes, Lock-outs, Floods and Failure of Service Providers, wars, acts of government, then in such an event, we shall be relieved from our obligations and liabilities under this Privacy Policy as such fulfillment of the obligation is prevented.

    21. NO WAIVER.

    The fact of not insisting upon strict performance of any provision of this Privacy Policy shall not be deemed to be a waiver of our rights or remedies in respect of any present or future default by you in the performance or compliance with any of this Privacy Policy.


    If a court of competent jurisdiction holds any provision of this Privacy Policy, to be invalid, such invalid provision shall be severed and have no effect on the remaining provisions of this Privacy Policy, and they shall continue in full force and effect.


    Nothing in this Privacy Policy, express or implied, is intended to or will confer upon any person other than you, any right, benefit or remedy of any nature whatsoever under or by reason of this Privacy Policy. No person other than you, may bring a cause of action pursuant to this Privacy Policy.


    You may not assign your rights or obligations under this Privacy Policy without our prior written consent. We may assign this Privacy Policy at any time in our sole discretion without any prior written consent by you.


    The headings in this Privacy Policy do not affect its interpretation. The use of any gender includes all genders. The singular includes the plural and vice-versa. Where a word or phrase is defined, its other grammatical forms have a corresponding meaning.  This Privacy Policy was originally prepared in the English language. Although we may provide one or more translated versions of this Privacy Policy for your convenience, the English language version of this Privacy Policy will be the governing version of this Policy Privacy in case of any conflict or discrepancy. In the event that an ambiguity or question of intent or interpretation arises, in any judicial proceeding or otherwise, the terms of this Privacy Policy will be construed as having been drafted jointly by the parties, and no presumption or burden of proof will arise favoring or disfavoring any party by virtue of the authorship of any provisions of this Privacy Policy.


    This Privacy Policy, shall be governed by the laws of Hong Kong. In case of disputes, you expressly agree to submit to the exclusive jurisdiction of the courts of Hong Kong.

    27. CONTACT US.

    For any questions, comments or complaints regarding this Privacy Policy you may address us by writing an email to hello@casezone.com and that email receipt must be acknowledged by Casezone.

    Last Updated: March 12, 2019.